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Duane Barnes, president of Raleigh, N.C.-based solution provider and Cox company RapidScale, said that supply chain challenges have customers looking to get more out of what they already have. “That’s been ongoing now for a year and a half,” Barnes said. “And it’s only getting worse.” RapidScale has leaned on its financial operations practice, moving customers to the cloud, even upgrading to new vendor products that offer better cost performance where appropriate.
FINOPS | INFRASTRUCTURE | BUDGET | BUSINESS | SUPPLY CHAIN
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IBM’s surprise letter about a quarterly underperformance spoke to some trends solution providers have been seeing over the past year or two and some trends that partners are defying. Chris Bogan, vice president of sales at Houston-based IBM solution provider Mark III Systems, told CRN that the majority of his company’s IBM business is hardware and despite the results Mark III still expects “a banner year” in that business.
IBM | INFRASTRUCTURE | FINOPS | BUDGET | BUSINESS
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